Refund policy

Returns Policy

At this time, we are unfortunately unable to accept returns or exchanges.

As a small business, each item is carefully made to order, and for this reason we are currently unable to offer returns once an order has been placed and dispatched.

However, your satisfaction is incredibly important to us. If there are any issues with your order — including damage during delivery, defects, or if something isn’t quite right — please don’t hesitate to get in touch with us as soon as possible.

We are always happy to help and will do our best to resolve any problems quickly and fairly.

Please contact us via our contact page or email us with your order details and photos of the issue where possible.